Support policy

This product is provided with no support. We do not offer individual support or answer inquiries.

Please verify before purchasing

Please try the free 30-day trial and confirm it works in your environment before purchasing. All features are available for 30 days from the first launch. After that, SnapRAID operations are limited and a license key is required. Also check the system requirements and the known limitations below.

For sales procedures — license key issuance, orders, offline license keys — contact us at [email protected] via the button below (replies usually within 1–3 days). Technical support (usage and troubleshooting) is not provided.

Contact us at [email protected]

After purchase, you can manage everything yourself in the Polar customer portal: view your license key and installer, and manage (deactivate) PC activations. Open the Polar customer portal

Known limitations

See the FAQ

On sale on Polar

The paid version (license key, $7 one-time) is on sale on Polar (polar.sh). The buy button takes you to checkout, the download, and instant license key delivery. A free 30-day trial is also available from this page.

This product is sold with no support. Please verify it works for you during the trial.